SIP

SIP 182 Queued vs 301 Moved Permanently

SIP 182 (Queued) is a 1xx Provisional response, while 301 (Moved Permanently) is a 3xx Redirection response. 182 indicates that the called party is temporarily unavailable but the server has decided to queue the call rather than reject it. The call will be attempted when the callee becomes available. In contrast, 301 means that the user can no longer be found at the address in the Request-URI. The client should direct future requests to the new address in the Contact header.

Descrição

The called party is temporarily unavailable but the server has decided to queue the call rather than reject it. The call will be attempted when the callee becomes available.

Quando você o vê

In call center or queuing scenarios where the callee is busy but the system holds the call in a queue.

Como corrigir

Wait for the call to be dequeued. If queuing is not desired, configure the server to reject calls instead of queuing them.

Descrição

The user can no longer be found at the address in the Request-URI. The client should direct future requests to the new address in the Contact header.

Quando você o vê

When a user has permanently changed their SIP address. All future calls should be directed to the new URI.

Como corrigir

Update your address book or routing tables to use the new Contact URI provided in the response.

Diferenças principais

1.

182 is a 1xx Provisional response, while 301 is a 3xx Redirection response.

2.

SIP 182: The called party is temporarily unavailable but the server has decided to queue the call rather than reject it. The call will be attempted when the callee becomes available.

3.

SIP 301: The user can no longer be found at the address in the Request-URI. The client should direct future requests to the new address in the Contact header.

4.

You encounter 182 when in call center or queuing scenarios where the callee is busy but the system holds the call in a queue.

5.

You encounter 301 when when a user has permanently changed their SIP address. All future calls should be directed to the new URI.

Quando usar qual

For 182 (Queued): Wait for the call to be dequeued. If queuing is not desired, configure the server to reject calls instead of queuing them. For 301 (Moved Permanently): Update your address book or routing tables to use the new Contact URI provided in the response.

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