SIP

182 Queued

The called party is temporarily unavailable but the server has decided to queue the call rather than reject it. The call will be attempted when the callee becomes available.

On this page

When You See This Code

In call center or queuing scenarios where the callee is busy but the system holds the call in a queue.

How to Fix

Wait for the call to be dequeued. If queuing is not desired, configure the server to reject calls instead of queuing them.

Specification

View RFC / Specification →

Compare With

100 Trying 180 Ringing 181 Call Is Being Forwarded 183 Session Progress 199 Early Dialog Terminated 200 OK 202 Accepted 204 No Notification 300 Multiple Choices 301 Moved Permanently 302 Moved Temporarily 305 Use Proxy

Guides

401 Unauthorized vs 403 Forbidden: When to Use Each Security & Authentication

SIP Response Codes: Understanding VoIP Call Flow Real-Time Protocols

SIP Call Flow: Understanding Session Setup Real-Time Protocols

WebRTC Signaling with SIP and WebSocket Real-Time Protocols

RFC 3261: SIP Protocol Deep Dive Protocol Deep Dives

TLS 1.3: Faster, Simpler, More Secure Protocol Deep Dives

Glossary

Status Code Request Method (HTTP Verb) TLS Handshake Authentication TCP/IP Port Number NAT (Network Address Translation) Socket Request-Response Model RFC (Request for Comments) Connection-Oriented Full-Duplex SRV Record SIP Dialog Signaling SIP Registrar STUN (Session Traversal Utilities for NAT) TURN (Traversal Using Relays around NAT) SDP (Session Description Protocol) SIP INVITE SIP Proxy Server SIP Redirect Server SIP Transaction SIP User Agent SIP Trunk RTP (Real-time Transport Protocol) SRTP (Secure Real-time Transport Protocol) SIP ACK SIP BYE SIP CANCEL SIP OPTIONS SIP SUBSCRIBE/NOTIFY B2BUA (Back-to-Back User Agent) SBC (Session Border Controller) Codec Negotiation SIP Response Classes VoIP (Voice over IP) Presence (SIP) PBX (Private Branch Exchange) MFA (Multi-Factor Authentication) TLS Versions

Frequently Asked Questions

What is SIP 182 Queued?

The called party is temporarily unavailable but the server has decided to queue the call rather than reject it. The call will be attempted when the callee becomes available.

When do you see SIP 182 Queued?

In call center or queuing scenarios where the callee is busy but the system holds the call in a queue.

How to fix SIP 182 Queued?

Wait for the call to be dequeued. If queuing is not desired, configure the server to reject calls instead of queuing them.