SIP 182 Queued vs 300 Multiple Choices
SIP 182 (Queued) is a 1xx Provisional response, while 300 (Multiple Choices) is a 3xx Redirection response. 182 indicates that the called party is temporarily unavailable but the server has decided to queue the call rather than reject it. The call will be attempted when the callee becomes available. In contrast, 300 means that the address in the request resolved to several choices, each with its own location. The user or UA can select a preferred communication endpoint.
Beschreibung
The called party is temporarily unavailable but the server has decided to queue the call rather than reject it. The call will be attempted when the callee becomes available.
Wann Sie es sehen
In call center or queuing scenarios where the callee is busy but the system holds the call in a queue.
Wie man es behebt
Wait for the call to be dequeued. If queuing is not desired, configure the server to reject calls instead of queuing them.
Beschreibung
The address in the request resolved to several choices, each with its own location. The user or UA can select a preferred communication endpoint.
Wann Sie es sehen
When a user has multiple registered devices or contact addresses and the server cannot determine which one to use.
Wie man es behebt
Select one of the provided Contact addresses and resend the request to that specific URI.
Wesentliche Unterschiede
182 is a 1xx Provisional response, while 300 is a 3xx Redirection response.
SIP 182: The called party is temporarily unavailable but the server has decided to queue the call rather than reject it. The call will be attempted when the callee becomes available.
SIP 300: The address in the request resolved to several choices, each with its own location. The user or UA can select a preferred communication endpoint.
You encounter 182 when in call center or queuing scenarios where the callee is busy but the system holds the call in a queue.
You encounter 300 when when a user has multiple registered devices or contact addresses and the server cannot determine which one to use.
Wann welchen verwenden
For 182 (Queued): Wait for the call to be dequeued. If queuing is not desired, configure the server to reject calls instead of queuing them. For 300 (Multiple Choices): Select one of the provided Contact addresses and resend the request to that specific URI.