SIP 182 Queued vs 413 Request Entity Too Large
SIP 182 (Queued) is a 1xx Provisional response, while 413 (Request Entity Too Large) is a 4xx Client Failure response. 182 indicates that the called party is temporarily unavailable but the server has decided to queue the call rather than reject it. The call will be attempted when the callee becomes available. In contrast, 413 means that the server is refusing to process the request because the message body is larger than the server is willing to accept.
Description
The called party is temporarily unavailable but the server has decided to queue the call rather than reject it. The call will be attempted when the callee becomes available.
When You See It
In call center or queuing scenarios where the callee is busy but the system holds the call in a queue.
How to Fix
Wait for the call to be dequeued. If queuing is not desired, configure the server to reject calls instead of queuing them.
Description
The server is refusing to process the request because the message body is larger than the server is willing to accept.
When You See It
When sending a SIP message with a body (SDP, XML, etc.) that exceeds the server's size limit.
How to Fix
Reduce the size of the message body. For SDP, minimize codec offers or remove unnecessary attributes.
Key Differences
182 is a 1xx Provisional response, while 413 is a 4xx Client Failure response.
SIP 182: The called party is temporarily unavailable but the server has decided to queue the call rather than reject it. The call will be attempted when the callee becomes available.
SIP 413: The server is refusing to process the request because the message body is larger than the server is willing to accept.
You encounter 182 when in call center or queuing scenarios where the callee is busy but the system holds the call in a queue.
You encounter 413 when when sending a SIP message with a body (SDP, XML, etc.) that exceeds the server's size limit.
When to Use Which
For 182 (Queued): Wait for the call to be dequeued. If queuing is not desired, configure the server to reject calls instead of queuing them. For 413 (Request Entity Too Large): Reduce the size of the message body. For SDP, minimize codec offers or remove unnecessary attributes.