SIP 182 Queued vs 200 OK
SIP 182 (Queued) is a 1xx Provisional response, while 200 (OK) is a 2xx Success response. 182 indicates that the called party is temporarily unavailable but the server has decided to queue the call rather than reject it. The call will be attempted when the callee becomes available. In contrast, 200 means that the request has succeeded. For INVITE, the call has been answered. For other methods, the action has been completed successfully.
Description
The called party is temporarily unavailable but the server has decided to queue the call rather than reject it. The call will be attempted when the callee becomes available.
When You See It
In call center or queuing scenarios where the callee is busy but the system holds the call in a queue.
How to Fix
Wait for the call to be dequeued. If queuing is not desired, configure the server to reject calls instead of queuing them.
Description
The request has succeeded. For INVITE, the call has been answered. For other methods, the action has been completed successfully.
When You See It
When a call is answered (INVITE 200 OK), a registration succeeds (REGISTER 200 OK), or a subscription is accepted (SUBSCRIBE 200 OK).
How to Fix
No fix needed — this is a success response. The caller should send an ACK to complete the three-way handshake for INVITE transactions.
Key Differences
182 is a 1xx Provisional response, while 200 is a 2xx Success response.
SIP 182: The called party is temporarily unavailable but the server has decided to queue the call rather than reject it. The call will be attempted when the callee becomes available.
SIP 200: The request has succeeded. For INVITE, the call has been answered. For other methods, the action has been completed successfully.
You encounter 182 when in call center or queuing scenarios where the callee is busy but the system holds the call in a queue.
You encounter 200 when when a call is answered (INVITE 200 OK), a registration succeeds (REGISTER 200 OK), or a subscription is accepted (SUBSCRIBE 200 OK).
When to Use Which
For 182 (Queued): Wait for the call to be dequeued. If queuing is not desired, configure the server to reject calls instead of queuing them. For 200 (OK): No fix needed — this is a success response. The caller should send an ACK to complete the three-way handshake for INVITE transactions.