SIP 182 Queued vs 183 Session Progress
Both SIP 182 (Queued) and 183 (Session Progress) belong to the 1xx Provisional category. 182 indicates that the called party is temporarily unavailable but the server has decided to queue the call rather than reject it. The call will be attempted when the callee becomes available. Meanwhile, 183 means that used to convey information about the progress of the call that is not otherwise classified. Often carries early media (ringback tones, announcements) via SDP.
الوصف
The called party is temporarily unavailable but the server has decided to queue the call rather than reject it. The call will be attempted when the callee becomes available.
متى تراه
In call center or queuing scenarios where the callee is busy but the system holds the call in a queue.
كيفية الإصلاح
Wait for the call to be dequeued. If queuing is not desired, configure the server to reject calls instead of queuing them.
الوصف
Used to convey information about the progress of the call that is not otherwise classified. Often carries early media (ringback tones, announcements) via SDP.
متى تراه
During call setup, especially in PSTN interworking scenarios. The response may contain SDP for early media like custom ringback tones or IVR prompts.
كيفية الإصلاح
No fix needed — this is informational. If early media is not playing, check codec negotiation and SDP handling in your UA.
الفروق الرئيسية
SIP 182: The called party is temporarily unavailable but the server has decided to queue the call rather than reject it. The call will be attempted when the callee becomes available.
SIP 183: Used to convey information about the progress of the call that is not otherwise classified. Often carries early media (ringback tones, announcements) via SDP.
You encounter 182 when in call center or queuing scenarios where the callee is busy but the system holds the call in a queue.
You encounter 183 when during call setup, especially in PSTN interworking scenarios. The response may contain SDP for early media like custom ringback tones or IVR prompts.
متى تستخدم أيًا منهما
For 182 (Queued): Wait for the call to be dequeued. If queuing is not desired, configure the server to reject calls instead of queuing them. For 183 (Session Progress): No fix needed — this is informational. If early media is not playing, check codec negotiation and SDP handling in your UA.