SMTP 450 Mailbox Unavailable vs 554 Transaction Failed
SMTP 450 (Mailbox Unavailable) is a 4xx Transient Negative response, while 554 (Transaction Failed) is a 5xx Permanent Negative response. 450 indicates that the requested mail action was not taken because the mailbox is temporarily unavailable. This could be due to the mailbox being locked by another process or a temporary policy restriction. In contrast, 554 means that the mail transaction has failed. This is a catch-all permanent error that can occur at any point during the SMTP session, including as a rejection greeting when the server refuses all connections from
Описание
The requested mail action was not taken because the mailbox is temporarily unavailable. This could be due to the mailbox being locked by another process or a temporary policy restriction.
Когда вы это видите
When the recipient's mailbox exists but is currently locked, busy, or subject to greylisting. The server is asking you to try again later.
Как исправить
Retry delivery after a few minutes. If using greylisting, the second attempt will typically succeed. For persistent failures, check if the recipient's mailbox is full or disabled.
Описание
The mail transaction has failed. This is a catch-all permanent error that can occur at any point during the SMTP session, including as a rejection greeting when the server refuses all connections from your IP.
Когда вы это видите
When the entire mail transaction is rejected — often due to spam filtering, blacklisted IP addresses, malformed messages, or policy violations detected during the DATA phase.
Как исправить
Check your IP against DNS blacklists (DNSBL) and verify your SPF, DKIM, and DMARC records. Review the full error message for specific rejection reasons. If blacklisted, request delisting from the relevant blocklist.
Ключевые различия
450 is a 4xx Transient Negative response, while 554 is a 5xx Permanent Negative response.
SMTP 450: The requested mail action was not taken because the mailbox is temporarily unavailable. This could be due to the mailbox being locked by another process or a temporary policy restriction.
SMTP 554: The mail transaction has failed. This is a catch-all permanent error that can occur at any point during the SMTP session, including as a rejection greeting when the server refuses all connections from
You encounter 450 when when the recipient's mailbox exists but is currently locked, busy, or subject to greylisting. The server is asking you to try again later.
You encounter 554 when when the entire mail transaction is rejected — often due to spam filtering, blacklisted IP addresses, malformed messages, or policy violations detected during the DATA phase.
Когда что использовать
For 450 (Mailbox Unavailable): Retry delivery after a few minutes. If using greylisting, the second attempt will typically succeed. For persistent failures, check if the recipient's mailbox is full or disabled. For 554 (Transaction Failed): Check your IP against DNS blacklists (DNSBL) and verify your SPF, DKIM, and DMARC records. Review the full error message for specific rejection reasons. If blacklisted, request delisting from the relevant blocklist.