SMTP

SMTP 421 Service Not Available vs 504 Parameter Not Implemented

SMTP 421 (Service Not Available) is a 4xx Transient Negative response, while 504 (Parameter Not Implemented) is a 5xx Permanent Negative response. 421 indicates that the SMTP service is not available and the server is closing the transmission channel. This may be sent as a greeting or during a session if the server needs to shut down. In contrast, 504 means that a command parameter is not implemented on this server. The command itself is valid but the specific parameter or extension you used is not supported.

Описание

The SMTP service is not available and the server is closing the transmission channel. This may be sent as a greeting or during a session if the server needs to shut down.

Когда вы это видите

When connecting to a mail server that is overloaded, undergoing maintenance, or shutting down. The server cannot handle your request right now.

Как исправить

Retry the connection after a delay. If the issue persists, check server status and resources (CPU, memory, disk). Rate limiting or greylisting may also trigger this response.

Описание

A command parameter is not implemented on this server. The command itself is valid but the specific parameter or extension you used is not supported.

Когда вы это видите

When using SMTP extensions or parameters that the server does not support, such as an unsupported AUTH mechanism or an unrecognized MAIL FROM parameter.

Как исправить

Check the server's EHLO response for supported extensions and parameters. Use only the mechanisms and parameters listed in the server's capability advertisement.

Ключевые различия

1.

421 is a 4xx Transient Negative response, while 504 is a 5xx Permanent Negative response.

2.

SMTP 421: The SMTP service is not available and the server is closing the transmission channel. This may be sent as a greeting or during a session if the server needs to shut down.

3.

SMTP 504: A command parameter is not implemented on this server. The command itself is valid but the specific parameter or extension you used is not supported.

4.

You encounter 421 when when connecting to a mail server that is overloaded, undergoing maintenance, or shutting down. The server cannot handle your request right now.

5.

You encounter 504 when when using SMTP extensions or parameters that the server does not support, such as an unsupported AUTH mechanism or an unrecognized MAIL FROM parameter.

Когда что использовать

For 421 (Service Not Available): Retry the connection after a delay. If the issue persists, check server status and resources (CPU, memory, disk). Rate limiting or greylisting may also trigger this response. For 504 (Parameter Not Implemented): Check the server's EHLO response for supported extensions and parameters. Use only the mechanisms and parameters listed in the server's capability advertisement.

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