SMTP 251 User Not Local vs 552 Exceeded Storage
SMTP 251 (User Not Local) is a 2xx Positive Completion response, while 552 (Exceeded Storage) is a 5xx Permanent Negative response. 251 indicates that the recipient is not local to the server, but it will forward the message to the specified forwarding address. The server acts as a relay for this recipient. In contrast, 552 means that the requested mail action was aborted because the recipient's mailbox has exceeded its storage allocation. Unlike the temporary 452, this is a permanent rejection for this specific mailbox.
설명
The recipient is not local to the server, but it will forward the message to the specified forwarding address. The server acts as a relay for this recipient.
이 코드를 보게 되는 경우
When sending to a recipient whose mailbox is hosted on a different server. The current server knows the forwarding address and will relay the message on your behalf.
해결 방법
No fix needed — the message will be forwarded automatically. To avoid relaying, send directly to the address provided in the server's response.
설명
The requested mail action was aborted because the recipient's mailbox has exceeded its storage allocation. Unlike the temporary 452, this is a permanent rejection for this specific mailbox.
이 코드를 보게 되는 경우
When the recipient's mailbox is completely full and cannot accept any more messages. The recipient needs to delete old emails or increase their quota.
해결 방법
Notify the recipient through another channel that their mailbox is full. If you are the recipient, delete old messages or contact your mail administrator to increase the storage quota.
주요 차이점
251 is a 2xx Positive Completion response, while 552 is a 5xx Permanent Negative response.
SMTP 251: The recipient is not local to the server, but it will forward the message to the specified forwarding address. The server acts as a relay for this recipient.
SMTP 552: The requested mail action was aborted because the recipient's mailbox has exceeded its storage allocation. Unlike the temporary 452, this is a permanent rejection for this specific mailbox.
You encounter 251 when when sending to a recipient whose mailbox is hosted on a different server. The current server knows the forwarding address and will relay the message on your behalf.
You encounter 552 when when the recipient's mailbox is completely full and cannot accept any more messages. The recipient needs to delete old emails or increase their quota.
언제 어떤 것을 사용할지
For 251 (User Not Local): No fix needed — the message will be forwarded automatically. To avoid relaying, send directly to the address provided in the server's response. For 552 (Exceeded Storage): Notify the recipient through another channel that their mailbox is full. If you are the recipient, delete old messages or contact your mail administrator to increase the storage quota.