FTP 214 Help Message vs 550 File Unavailable
FTP 214 (Help Message) is a 2xx Positive Completion response, while 550 (File Unavailable) is a 5xx Permanent Negative response. 214 indicates that help message. The server provides information about its implementation status, including a list of recognized commands or help for a specific command. In contrast, 550 means that requested action not taken. File unavailable — the file does not exist, the path is wrong, or you do not have permission to access it.
Descripción
Help message. The server provides information about its implementation status, including a list of recognized commands or help for a specific command.
Cuándo lo verás
After issuing the HELP command. The server returns a list of supported commands or detailed usage for a specific command.
Cómo solucionarlo
No fix needed — this is an informational response. Use it to discover which commands the server supports.
Descripción
Requested action not taken. File unavailable — the file does not exist, the path is wrong, or you do not have permission to access it.
Cuándo lo verás
When you try to download, delete, or navigate to a file or directory that does not exist or is restricted by server permissions.
Cómo solucionarlo
Verify the file path and name are correct (FTP paths are case-sensitive on most servers). Check your user permissions with the server administrator.
Diferencias clave
214 is a 2xx Positive Completion response, while 550 is a 5xx Permanent Negative response.
FTP 214: Help message. The server provides information about its implementation status, including a list of recognized commands or help for a specific command.
FTP 550: Requested action not taken. File unavailable — the file does not exist, the path is wrong, or you do not have permission to access it.
You encounter 214 when after issuing the HELP command. The server returns a list of supported commands or detailed usage for a specific command.
You encounter 550 when when you try to download, delete, or navigate to a file or directory that does not exist or is restricted by server permissions.
Cuándo usar cada uno
For 214 (Help Message): No fix needed — this is an informational response. Use it to discover which commands the server supports. For 550 (File Unavailable): Verify the file path and name are correct (FTP paths are case-sensitive on most servers). Check your user permissions with the server administrator.