SIP

SIP 300 Multiple Choices vs 301 Moved Permanently

Both SIP 300 (Multiple Choices) and 301 (Moved Permanently) belong to the 3xx Redirection category. 300 indicates that the address in the request resolved to several choices, each with its own location. The user or UA can select a preferred communication endpoint. Meanwhile, 301 means that the user can no longer be found at the address in the Request-URI. The client should direct future requests to the new address in the Contact header.

Description

The address in the request resolved to several choices, each with its own location. The user or UA can select a preferred communication endpoint.

When You See It

When a user has multiple registered devices or contact addresses and the server cannot determine which one to use.

How to Fix

Select one of the provided Contact addresses and resend the request to that specific URI.

Description

The user can no longer be found at the address in the Request-URI. The client should direct future requests to the new address in the Contact header.

When You See It

When a user has permanently changed their SIP address. All future calls should be directed to the new URI.

How to Fix

Update your address book or routing tables to use the new Contact URI provided in the response.

Key Differences

1.

SIP 300: The address in the request resolved to several choices, each with its own location. The user or UA can select a preferred communication endpoint.

2.

SIP 301: The user can no longer be found at the address in the Request-URI. The client should direct future requests to the new address in the Contact header.

3.

You encounter 300 when when a user has multiple registered devices or contact addresses and the server cannot determine which one to use.

4.

You encounter 301 when when a user has permanently changed their SIP address. All future calls should be directed to the new URI.

When to Use Which

For 300 (Multiple Choices): Select one of the provided Contact addresses and resend the request to that specific URI. For 301 (Moved Permanently): Update your address book or routing tables to use the new Contact URI provided in the response.

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