HTTP 524 A Timeout Occurred vs 530 Site Frozen
Both HTTP 524 (A Timeout Occurred) and 530 (Site Frozen) belong to the 5xx Server Error category. 524 indicates that cloudflare-specific. A TCP connection was established but the origin didn't respond with an HTTP response in time. Meanwhile, 530 means that cloudflare-specific. Used by Pantheon hosting to indicate a frozen site.
Description
Cloudflare-specific. A TCP connection was established but the origin didn't respond with an HTTP response in time.
When You See It
When a request to the origin takes longer than Cloudflare's 100-second timeout.
How to Fix
Optimize slow endpoints. Move long-running tasks to background jobs.
Description
Cloudflare-specific. Used by Pantheon hosting to indicate a frozen site.
When You See It
When a site on Pantheon hosting has been frozen due to inactivity.
How to Fix
Reactivate the site on the hosting platform.
Key Differences
HTTP 524: Cloudflare-specific. A TCP connection was established but the origin didn't respond with an HTTP response in time.
HTTP 530: Cloudflare-specific. Used by Pantheon hosting to indicate a frozen site.
You encounter 524 when when a request to the origin takes longer than Cloudflare's 100-second timeout.
You encounter 530 when when a site on Pantheon hosting has been frozen due to inactivity.
When to Use Which
For 524 (A Timeout Occurred): Optimize slow endpoints. Move long-running tasks to background jobs. For 530 (Site Frozen): Reactivate the site on the hosting platform.